We work hard to ensure that you are always happy with your purchase and are confident this will be the case. However we do recognise that, as with any product of a technical nature, very occasionally there is the potential that you may need to return a part to us.
We endeavour to make your transaction as smooth as possible and have implemented a process designed to reduce the downtime.
To return a part that you no longer require:
1. Please contact us to inform that you have an un-used part which you no longer require
2. We will issue you with an RMA number
3. You send the part(s) in to us at the provided address (with your RMA number attached):
Unit 14
Bourne Enterprise Centre
Borough Green
Kent
TN15 8DG
4. Once we have received the part & it passes inspection, we will refund your card/PayPal account (depending on your method of payment) the full amount paid plus shipping if appropriate.
Please note, we can only accept parts which are returned unused and in their original manufacturer condition.
If you have received a part which you believe to be damaged of defective please contact us (sales@unicomp.co.uk / +44 (0)1732 781 400) for further information.
Please do not send goods back to us unless we have issued you with an RMA number.
Please note that the return of any part does not affect your statutory rights. Please see our terms and conditions for full details of your rights in the event that a product is defective or if you would like to cancel your order if you are a consumer.
Any Questions?
If you are unsure of anything please feel free to contact us either by telephone or email at the following;
Tel: 01732 781400,
Email: sales@unicomp.co.uk.
Are you looking to cancel?
If you are looking to cancel or change your order please complete the form below (you can also find the form in your order received email or alternatively, see the download link at bottom of this page) and return this to us using the email address provided above. You can also return this via post to;
Unit 14
Bourne Enterprise Centre
Borough Green
Kent
TN15 8DG
Please see our full terms & conditions for further information.
ORDER CANCELLATION FORM:
Please copy this form and return it to us at sales@unicomp.co.uk. Alternatively, you may print this and send it to us at the address provided on the form.
If you prefer, you can download a docx version of the form using the download link at the foot of this page.
MODEL CANCELLATION FORM
(Complete and return this form only if you wish to withdraw from the contract)
To: Unicomp Limited, Unit 14 Bourne Enterprise Centre Wrotham Road Borough Green Kent TN15 8DG.
E-mail: [ ]
Telephone: [ ]
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
[*],
Ordered on [*]/received on [*],
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper),
Date:
[*] Delete/complete as appropriate
Related downloads:
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Order Cancellation
Order Cancellation Form
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